Terms & Conditions/Petite Paris Bed & Breakfast

T &C’s

Luxury Bed & Breakfast Accommodations in Paris

ABOUT SERVICE ALBUM LODGING PARIS APARTMENTS PARIS BOOKINGS TERMS GUEST BOOK PORTFOLIO

BOOKING GUESTS PLEASE READ THESE TERMS AND CONDITIONS THOROUGHLY BEFORE SIGNING YOUR B&B CONTRACT AGREEMENT FOR YOUR SELECTED B&B HOME.
With the signing of your contract you are agreeing to comply with these terms and conditions as outlined below.

Petite Pr specialises in organising the relationship between the owners of guest rooms in Paris hereinafter called ‘Host’ & people wishing to stay in these accommodations hereinafter called ‘Guest’. Also see our Quality of Charter This page defines the conditions under which the Guest agrees to work with Petite Paris. a) Guests are not authorised to have direct contact with Hosts. Petite Paris communicates all information to the Guest on behalf of the Host. b) This kind of ‘accommodation’, allows Guests to have at their disposal a bedroom and bathroom (private or not, depending on the accommodations) and depending on the accommodation, a continental breakfast that may be served (the availability of which will be checked against the description of the accommodation). Bed sheets, blankets or quilts and bath towels are always provided. c) Guests must be adults (over 18 years old) or minors who are accompanied by a parent or legal guardian in order to obtain a confirmation. No unaccompanied minor(s) will be relieved into an accommodation recommended by Petite Paris. d) No booking can be made for an arrival within less than 72 business hours (Saturday and Sundays not included, French bank holidays not included) e) No bookings can be accepted on French bank holidays for stays of less than 5 nights (please contact us if you are looking for stays around the following dates for stays of less than 5 nights: St Valentine’s Day February 14th, Easter, Bastille Day July 14th and between December 20th and January 4th. I. Acceptance of the accommodation: a) It is the Guests responsibility to ensure the Personal Criteria and Travel details and requirements they provide to Petite Paris are 100% correct. (e.g. the number and make up of their party). While Petite Paris will assist in finding a compatible apartment based on this information, it is the Guests responsibility to ensure the precise details given in the description of the accommodation meet their (the Guests) requirements. Guests must be particularly careful about the conditions stated by the selected Host taking into consideration the varying conditions and living arrangements e.g. some Hosts do not allow receiving single men, children or animals; other Hosts are smokers or offer rooms with allergens: feathers, fabrics, carpets etc Some hosts can only received Guests early in the morning or in the evening hours on the day of their arrival (Check in or drop in); other Hosts receive people who have stays of more than 2, 3, 4, 5,6 days and so on; some Hosts smoke or have animals; some Hosts live on a high floor and there may not be an elevator etc.. The variations are limitless and the descriptions provided by Petite Paris are very precise and allows the Guest who carefully reads them in their entirety to only select an accommodation, which is appropriate for him/her, at the home of a Host who will agree to receive him/her. Additional beds such as mattresses on the ground, sofas etc - if detailed in the accommodation descriptions are only offered for children travelling with their parents. b) If Guests have any doubt about their choice in accommodation they must contact Petite Paris before proceeding to the booking stage. c) If a booking has been made and confirmed for an accommodation that is discovered later to be inappropriate, an offer to change for another appropriate accommodation if one is available will be offered to the Guest and the Guest must pay a fixed fee of 25Euro for this change. If no other accommodation is available the Guest must proceed as if it were a cancellation and no refund will be given. d) The confirmation of any accommodation is only for the use of the registered Guest and the listed people who accompany him/her. It cannot be transferred to another visitor without the agreement from Petite Paris and the host. II. Extension of the duration of the stay by the Guest: a)The Guest cannot without preliminary request and confirmation from Petite Paris and the host, request stay in the accommodation more than the agreed duration as stated on the Guests Confirmation. In the event the Guest wishes to stay longer, they must contact Petite PAris for a possible change, though in no way is this guaranteed.
III. Change of date by the Guest: a) In the event the Guest wishes to change the date of his/her stay, Guests must contact Petite Paris for possible change though in no way is this guaranteed b) It is possible for the Guest to change his/her dates and keep the benefit of the initial deposit paid to Petite Paris as a credit towards a new booking if this change is carried out more than 31 days (working days) before his/her arrival at the accommodation of his/her host. If this request takes place less than 31 days (working days) before the scheduled arrival date, the reservation is cancelled and the Guest must undergo another booking process as a unique undertaking, which has no relationship to the earlier reservation. The initial deposit for the earlier reservation is lost and non refundable. The deposit credit must be used for a rebooking within 12 months of the cancellation. c) If the change of date takes place more than 31 days (working days) before his/her arrival at his/her host and the Host is still available for the new date/s, the visitor will be able to change the date. Petite Paris will provide a new confirmation to the Guest for a fixed price of 50Euros. On the other hand if the host is not available for the new dates and if no other accommodation is available or is accepted by the Guest, the Guest must proceed as if it were a cancellation of his/her own doing and the initial deposit is non-refundable.
IV. Reduction of the length of stay by the visitor: a) In the event the Guest wants or needs to reduce the duration of his/her stay before his arrival, he/she must proceed as if it were a cancellation of his/her own doing and the initial deposit is non-refundable. b) In the event the Guest wants to reduce the duration of his/her stay after his/her arrival, his/her Host is not obliged to refund the nights already due to him/her and no refund will be carried out by Petite Paris. Guests have responsibility of reading the full online description of their selected B&B apartment before signing their ‘Contract of Stay’ and before proceeding with booking to ensure the B&B is 100% fitting to their needs. Guests have full responsibility for their selected apartment. No refunds are offered to guests after arrival at the B&B if the guest finds the B&B unsuitable or unfitting to their needs if the details were provided on the apartment online description. i.e a guest who has selected an apartment described by Petite Paris in the apartment online description as ‘high-risk allergy’ is not entitled to a refund if the guests finds a problem with dust and allergies. Guest must still pay the full balance owing to their host on arrival as this is considered a cancellation on the guests behalf and the responsibility of B&B choice ultimately lies with the guest. c) If the Guest is not satisfied with the accommodation offered to him/her by the Host and/or of its conformity with the description provided on Petite Paris, he/she must inform Petite Paris upon arrival and before taking possession of the accommodation and/or paying his/her Host. If the Guest only informs Petite Paris after taking possession of the accommodation and/or paying his/her Host, no complaint will be registered and no refund carried out. In any case the Guest must put into writing before leaving the Host, the list of ‘non compliant items’ which justifies his/her refusal to remain at the accommodation and sign and date this statement as well as securing the signature and date of the Host as well. The Host will then send this statement to Petite Paris. Without this document the complaint will not be processed. V. Cancellation of the stay by the Guest: a) The Guest must notify in advance of any cancellation in writing to Petite Paris b) Any cancellation for any reason does not imply a refund of the initial deposit paid to Petite Paris. c) If the Guest makes his/her cancellation at least 31 days (working days) before the date of arrival the amount of the initial deposit will be valid for up to one year for another stay at the same accommodation or another accommodation depending on availability. If the Guest does not accept the accommodation offered at that time, he/she will loose the initial deposit. d) It is only possible to keep the benefit of the initial deposit paid to Petite Paris for just one cancellation. Rebooking of another B&B using this credit must be for a stay in Paris within 12 months of the date of cancellation notification. If the Guest makes his/her cancellation less than 31 working days before his arrival date, the deposit amount paid to Petite Paris will not be refunded and it will not be possible to keep it for a future stay by the visitor and the deposit is forfeited.
If the Guest cancels his/her stay less than 15 working days before his/her arrival a 50% charge on the remaining balance that is owed to the host on arrival will be charged. If the Guest cancels his/her stay less than 7 working days before his/her arrival, the full100% balance payment is charged. In the event the visitor does not come to the accommodation on the day and time he is expected and does not inform Petite Paris and/or the Host of his/her absence (no-show), he/she must still pay the total amount due to his/her Host.
Guests have responsibility of reading the full online description of their selected B&B apartment before signing their ‘Contract of Stay’ and before proceeding with booking to ensure the B&B is 100% fitting to their needs. Guests have full responsibility for their selected apartment. No refunds are offered to guests after arrival at the B&B if the guest finds the B&B unsuitable or unfitting to their needs if the details were provided on the apartment online description. i.e a guest who has selected an apartment described by Petite Paris in the apartment online description as ‘high-risk allergy’ is not entitled to a refund if the guests finds a problem with dust and allergies. Guest must still pay the full balance owing to their host on arrival as this is considered a cancellation on the guests behalf and the responsibility of B&B choice ultimately lies with the guest. VI. Cancellation of the stay by the Host a) Petite Paris reminds Guests that the Parisian Hosts are not professionals. On very rare occasions and for personal reasons the Hosts may be unable to host or receive the Guest. In this case, the Guest will be offered a comparable accommodation. If no accommodation is available in the same category or if the new offer does not meet the Guest’s requirements, the total deposit amount paid by the Guest will be refunded to him VII. Arrival at the accommodation, payment to the Host and departure from the accommodation: a) The guest must come on the day and time written on his/her confirmation document (or inform his/her host of a possible delay). b) If the visitor does not give any information about his/her arrival time, the Host will wait for him/her only between 7.00pm and 8.00pm c) In the event of a delay, the guest must always inform the Host directly, even if it is a delay due to a fight delay, train delay etc. d) If the Guest does not arrive at the accommodation within the three hours following his/her landing, or within two hours for an arrival by train, or at the time he/she was supposed to arrive without informing his/her Host, the Host does not have to wait for the visitor any longer and can offer his accommodation to another interested party. e) In any case the Guest must always personally contact his/her Host at least 15 days before his/her arrival to reconfirm the arrival time with him/her. f) Upon his/her arrival the Guest must confirm his/her identity and address by showing a piece of photo identification with address (identity card, passport, drivers license); he/she must have ready a photocopy of it to give to his/her Host, should the Host request it. The outstanding payment by the Guest is made in Euros (French cheque or cash only) to his/her Host upon arrival. This payment locks in acceptance by the Guest of the accommodation and its conformity to the description given by Petite Paris.
Petite Paris is a professional service. Despite its intimate B&B settings, guests under no circumstances are to take advance of Petite Paris hosts’ by early departure without adequate reason or notice and denying hosts the remaining balance. This is considered a last minute cancellation on the Guests behalf, and as with all Hotels and accommodation services this is a non refundable cost to the guest. No refund is given of the deposit paid and guests are obligated to pay the full balance own to their host at the B&B. h) Some hosts may ask to retain that piece of identification in exchange for the keys to the guest room or apartment or a cash deposit which will then be given back to the Guest upon departure and the keys are returned to the Host (in this case it will be written in the description of the accommodation) Guests who arrive at teir B&B early (between 6am and 11am) may not have access to their B&B if there are guests departing. They must return after previous guests have checked out and the guest room has been cleaned. In some cases guests may be able to drop off luggage early and return to the apartment at a later time to check-in - this is to be negotiated with the hosts and between guest and Petite Paris at the time of booking.
Checkout is at 11.00 AM. VIII. Use of the accommodation: a) The Hosts working with Petite Paris can only welcome adult Guests or Guests accompanied by an adult. b) Only the people listed by the Guest who has made the confirmation will be authorised to stay at the accommodation. c) The Guest must keep in mind that he/she is being welcomed into people’s private homes. The Guest is not being welcomed into a hotel, which is managed by professionals. The Guest is expected to maintain the peace while inside the dwelling which is offered to him/her. In no way is the Guest allowed to bring other people with him/her into the accommodation. d) In no way is the Guest allowed to imbibe strong alcoholic drinks or take drugs at the accommodation. He/she must respect the wishes of his/her Host as spelled out in the description of the accommodation (e.g. no smoking, no pets etc). e) It is forbidden to eat meals in the bedroom without the authorisation of the Host. The Guest must respect and follow the rules of the Host. If Guest intends to have meals or eat a snack in the accommodation, he/she will select an accommodation where the Host offers kitchen access. f) In the event of damages sustained or any trouble where the Guest is the party at fault, the Guest must pay for the related expenses. The Guest must notify the Host within 12 hours of arrival of any environmental anomaly or damaged item. It is recommended that the Guest ask his/her insurance company about any supplement insurance coverage options before embarking on his/her travel. IX. Use of the name and address of the Host: a) Petite Paris reminds the Guest that the information given in the travel documentation and confirmation is strictly confidential and cannot be for any reason given to other people by penalty of prosecution. b) In no way is the Guest authorised to get in touch directly with his/her Host for a future stay by penalty of prosecution. The Guest must always contact Petite Paris to coordinate future stay. X. Dispute: a) Non-adherence to any of the above-mentioned articles makes the Guest liable for immediate eviction from the accommodation without a refund of any amount paid by him/her as well as prosecution. b) Petite Paris cannot be held responsible in the case of requests for compensation or refunds, which stem from a relationship between the Guest and the Host. Only an inventory made jointly between the Host and the Guest executed at the time of the guests’ arrival can be used as admissible evidence in the event of a dispute between the two parties in a court of law. c) Petite Paris cannot be held responsible in the event of any loss of property, physical injury, or death sustained by the Guest during his/her stay at the Host’s accommodation.

ABOUT SERVICE ALBUM LODGING PARIS APARTMENTS PARIS BOOKINGS TERMS GUEST BOOK PORTFOLIO

ABOUT SERVICE ALBUM LODGING PARIS APARTMENTS PARIS BOOKINGS TERMS GUEST BOOK PORTFOLIO

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T &C’s